REFUND AND RETURNS POLICY Thank you for choosing Attirex LLC! We are committed to providing you with high-quality products and a great shopping experience. If you are not completely satisfied with your purchase, please read the refund terms below carefully to ensure that you are aware of our refund policy.
Refund Eligibility If you wish to request a refund, the following conditions must be met: ● The item must be returned within 30 days of purchase. ● The item must be unused and have the original tags and packaging. ● Customized or personalized items are not eligible for refunds.
Refund Request Process If you are eligible for a refund, please follow the steps below to request a refund:
Contact Customer Service: Contact our Customer Service team via email at rogerjgourley@attirexstore.com or call (608) 717-5623.
Provide Order Information: Please provide your order number and refund request details so that we can quickly process your request.
Return the item: After receiving our confirmation, please package the item properly and return it to the address we specified as instructed. Please ensure that you retain the proof of mailing in case it is lost.
Refund Processing Once we receive the returned item and confirm that it is eligible for a refund, we will process the refund within 7-10 business days. The refund will be refunded to the payment method you used to purchase it.
Shipping Policy Original shipping costs are non-refundable. If the refund you request involves an exchange of the item, you are responsible for the return shipping cost of the item. For security and privacy reasons, it is recommended that you use a tracked mail method.
Exchange Policy If you wish to exchange the item, please indicate this in your refund request. We will process your exchange request based on stock availability.
Questions and Disputes For any questions or disputes related to refunds, please feel free to contact our customer service team. We will do our best to provide you with a solution.
Changes to this Refund Policy We may update this Refund Policy from time to time. We will notify you of updates to this Refund Policy by posting a new version on the website and indicating the “Last Updated Date” at the top of the terms. Please check this page regularly for the latest information.
Thank you for choosing Attirex LLC. We look forward to serving you better!
